Features
A capability catalog organized around outcomes—so teams can evaluate what matters without reading a long, unstructured list.
Online ticket sales (consumer)
- Branded event pages and checkout that behave predictably across devices.
- Transparent totals and fee presentation built for clarity and trust.
- Ticket delivery patterns designed for admissions scanning workflows.
Box office & call center (staff)
- Fast selling workflows for reserved seating, GA, zones, and timed entry.
- Manual tenders (cash/check/wire) alongside gateway payments (provider-configured).
- Refunds/exchanges and overrides aligned to permissions and audit trails.
Admissions (Scan)
- High-throughput scanning with clear pass/deny reasons (minimal PII by default).
- Gate rules, counts, and operational visibility for day-of operations.
- Offline-friendly patterns (policy-driven) for intermittent connectivity.
Configuration & governance (Admin)
- Venue/event/performance configuration patterns that scale with teams.
- Roles, permissions, and audit-friendly operations for sensitive actions.
- Pricing, fees, taxes, promos, and access gates designed for explicit control.
Reporting & analytics
- Operational dashboards and exports that answer day-to-day questions.
- Segmentation-friendly data patterns for marketing and finance.
- CSV export for downstream analysis without blocking operations.
Integrations & developer tooling
- GraphQL-first APIs for typed, predictable integrations.
- Event-driven webhooks with delivery/retry semantics.
- Backwards-compatibility principles designed to reduce integration churn.
FAQ
Common questions
Do you offer a marketplace for events?
No. PresTicket is a SaaS ticketing platform for operators. We provide the software and APIs—your organization owns the customer relationship and branding.
Do you store card numbers or CVV?
PresTicket is designed to avoid storing sensitive payment card data in application databases and logs. Exact handling depends on your payment provider configuration.
Can we integrate with our existing systems?
Yes. PresTicket is GraphQL-first and supports event-driven integration patterns via webhooks. A technical demo can focus on the workflows you care about.
How do you handle operational access and accountability?
PresTicket uses role-based access controls and audit-friendly staff workflows so sensitive actions are constrained and reviewable.
Do you support reserved seating and timed entry?
Yes. The platform is designed to support reserved seats/seat maps, GA capacity, zones, timed-entry slots, multi-day passes, and hybrids—without assuming a single venue model.
See PresTicket against your workflow
Get a demo that focuses on your operations: configuration, roles, scanning, refunds, reporting, and integration needs.